Change at an Auto Parts Manufacturer
A large autoparts manufacturer needed change in their organization. The challenge to us was to help them change their procurement processes and they had no idea where to start. Given the size of the organization there are many moving parts. Initially, the endpoint was ambiguous and the room full of 27 stakeholders from across the globe did not believe the problems could be identified and scoped.
Through a four-day session of workshops and interviews, challenge maps, empathy maps and other collaborative visual thinking techniques, valuable insights and actionable items were identified to initiate organizational change.
By the end of the session, the group had determined seven specific areas to attack. Each area identified stakeholders, potential roadblocks and first action steps.
In the client’s words:
“This was the best workshop I have attended in my entire 37 year career.”
- Client Project Sponsor